Tag: customer

Value vs Price, Like Wine?

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Value versus Price, is it the old argument about what is more important to the buyer. Or, is the argument what is more important to you? There is a school of thought that says you cannot offer value and compete on price, is this true? Not sure, as the interpretation differs. Price – The cost
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Cardinal Sins of Customer Service – Thanks BT

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Customer Service Ultimately this is how we small businesses differentiate ourselves from the big boys, right? So, when the big boys give us small businesses bad service we take it personally. Not as a slight on our person, but that because we try so hard it is ever more difficult to accept. When customer service
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